FAQ’s
What is an Umbrella Company?
An umbrella company is a company that employs agency contractors who work on temporary contract assignments, usually through a recruitment agency. Umbrella companies employ workers using an employment contract which set out terms and conditions.
Can I choose which temporary assignments to accept?
Yes, you have complete freedom regarding the contracts you accept. We undertake all the administration and contractual obligations with the agency; however we are happy for you to be involved in the assignment selection process. All that we ask is that you perform your duties in line with code of conduct clauses contained in this company handbook.
When will I be paid?
We run multiple payrolls each week with funds transferred directly into your bank or building society account. Funds clear two days after the payroll has been run, however please speak to our Customer Service Team to find out which payroll run you will be included in and therefore when you can expect to receive payments.
How do I know that a payment has been made to me?
Payslips will be emailed to you every week / month based on your agreed payment terms. Once the payslips are sent to you, you would have the access to your salary for that week/ month. You can contact us by email or phone for any questions you may have, and we are happy to help.
Are there any set-up or leaving fees?
No, you are our employee.
What happens if I source a new contract?
If you source a new contract, please call or email us and we will make all the necessary arrangements with your agency.
Can I be paid expenses by Oasis?
Due to a change in legislation by HMRC in 2016, its now exceedingly difficult for contractors to claim business expenses. Oasis will not process business expenses for you, but if you think you are entitled to claim them then you may submit your expenses and relevant receipts to HMRC via a self-assessment tax return.
Do I need to send you my P45?
We will require parts 2 and 3 of your most recent P45. Please forward your current P45 to Oasis Umbrella Ltd at the following address by post: Building 3 Chiswick Park, 566 Chiswick High Road, London, W4 5YA By email:info@oasisumbrella.co.uk
I don't have a current P45, what should I do?
If you do not have a P45, please complete the online New Starter Checklist. HMRC will then advise us of your correct code. Until we receive this notification, we will tax you on a “week 1 tax” code.
Do you issue me with a P45 when I leave?
Yes. As an employee of Oasis Umbrella, you will be issued with a P45 when your employment with us comes to an end.
Do you issue me with a P60?
Yes. Providing you are an employee at the end of the tax year and have received a salary from Oasis Umbrella during the tax year, you will receive a P60.
Do I need to maintain my own Professional Indemnity Cover?
£5m Professional Indemnity cover is provided to all our clients for work undertaken by our employees. However, this excludes past liabilities, i.e., any claims for events that occurred prior to you being employed by Oasis Umbrella. It is therefore advisable that if you already have this cover, that you maintain your own policy to cover previous liabilities. If you work in healthcare sector, please discuss with our customer support as you would need additional PI cover.
Do you provide a pension?
Oasis Umbrella have chosen NEST (National Employment Savings Trust) as our workplace pension scheme to meet our employer duties and help you put money aside for your retirement.
Employees have the right to ‘opt out’ of the scheme.
Alternatively, we have Independent Financial Advisors, Oasis Wealth management, who can advise you on a flexible salary sacrifice pension scheme with Old mutual.
Do you pay maternity or paternity pay?
Yes, we pay statutory maternity, paternity adoption pay and other statutory payments due. For more information, please refer to the Maternity, Paternity & Adoption section in our handbook.
What is the holiday entitlement under umbrella and how does it work?
You will have a statutory minimum entitlement of 28 days per year including bank and public holidays.
Holiday pay will be paid out to you within each payment you receive from us and documented on your payslip. This means that when you do take a holiday, you will not be paid, so we recommend you keep the holiday pay element to one side.
Do you file my self-assessment for me and is there a fee for that service?
As your employer, we do not file your self-assessment, as that remains your individual responsibility. We have our accountancy sister company, Oasis Accountants Limited, who can prepare and file your self-assessment for you at a discounted rate.
What if I have any other questions?
Please contact us and we will be happy to answer any further questions. Our Office hours are Monday – Friday, 09.00 – 18.00, and our contact number: 0203 818 9550.